Dive summary:
- On Monday, GoDaddy had their servers go down, resulting in millions of websites suffering downtime.
- Although a member of the hacker group Anonymous initially took credit for outage, GoDaddy released statements saying it was the result of technical issues.
- GoDaddy is issuing a one-month credit to all customers, saying, “We let you down and we know it. We take our responsibilities — and the trust you place in us — very seriously. I cannot express how sorry I am to those of you who were inconvenienced.”
From the article:
GoDaddy tried to win back its customers’ spirits Wednesday morning, following its server outage Monday. The world’s largest domain register dolled out one month credits to all of its customers for their accounts.
Customers received an email from CEO Scott Wagner (shown below) Wednesday morning, apologizing for the impact the outage could have had on their businesses.
