Do you want to know more about your customers and prospects so you can serve them better? Are you wondering what social CRM is and how your business can benefit from it? To learn how social CRM can help marketers, I interview Kyle Lacy for this episode of the Social Media Marketing podcast. More About [...]This post Social CRM: How Marketing Can Benefit From Social Media and CRM first appeared on Social Media Examiner. Social Media Examiner - Your Guide to the Social Media Jungle