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Who is getting mobile customer service right? - Mobile Commerce Daily

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Who is getting mobile customer service right?
Customer service is the centerpiece of retailers' strategy, and they need to keep in mind that when it comes to mobile, consumers still expect the same level of customer service that they can get in-store or online. Here, find out which brands are getting in right and which need to up their customer service game.
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Visa strengthens mcommerce reach via suite of mobile services
Visa Inc. has rolled out a suite of new mobile services that lets financial institutions offer their account holders the ability to monitor account history and balances.
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DSW aims to increase shoe sales via QR code initiative
DSW is placing QR codes on its static magazine ads that lead consumers to the company?s commerce-enabled site where they can shop the latest looks.
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Will Bango help Facebook monetize its 60 million-plus mobile app users?
?With more than 60 million mobile app users, Facebook could be looking to a new agreement with Bango to introduce carrier billing as a way to monetize mobile.
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Peapod, P&G tap mobile to simplify grocery shopping for commuters
Internet grocer Peapod, Coca-Cola and Procter & Gamble's Charmin are giving smartphone owners in Philadelphia another way to shop for groceries while they commute to work.
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Holly Hunt ups customer-client interaction with mobile connectivity ? Luxury Daily
Luxury Daily today - Holly Hunt ups customer-client interaction with mobile connectivity; Gucci leads luxury industry with shoppable video strategy.
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Uptick in mobile ads gives rise to exchange-traded media: panel
NEW YORK ? As mobile rich media placement grows, so does the volume of data, giving rise to mobile ad exchanges that offer a real-time bidding environment.
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