Crisis management: How two DTC brands found success in the midst of a pandemic

As much of retail struggles to survive, intimates brand Knix and bridal business Azazie have seen sales spikes amid an outbreak that has pushed more shoppers online.

By Cara Salpini • June 17, 2020

Buffalo Wild Wings CMO who led creative revival departs after less than 2 years

Seth Freeman spearheaded innovative creative concepts, including rebranding Bone Thugs-N-Harmony, that supported a turnaround for the brand.

By Peter Adams • June 17, 2020

Explore the Trendline➔

Retail Marketing

Top stories that underscore the leading influences on retail marketing, including Gen Z, pop culture and generative AI.

By Marketing Dive staff

Jack Daniel's celebrates Pride with drag brunch video series

The "Drag Queen Mukbang" series combines the real-world trend of drag brunches with the online fad of "mukbang" food-eating videos.

By Dianna Christie • June 17, 2020

Busch gives fans 'golden ticket' to outdoors with puzzle contest

Tapping into the jigsaw puzzle trend, the beer brand is offering a chance for a socially distant, outdoor adventure.

By Dianna Christie • June 17, 2020

Pandemic's hit to ad spending could be less severe than Great Recession, GroupM says

The company projects a smaller slide this year compared to 2009, reflecting a digital resiliency that small businesses have played a potentially significant role in supporting.

By Peter Adams • June 16, 2020

How Kraft Heinz converts renewed interest into new brand experiences

Through licensing deals, the foodmaker's iconic brands are extending to merchandise and new food experiences, a company vice president told a virtual conference.

By Megan Poinski • June 16, 2020

WhatsApp adds mobile payments in Brazil

Shoppers in the country can now use the Facebook-owned app to browse merchants' product catalogs and make direct payments.

By Robert Williams • June 16, 2020

Snapchat aims to educate marketers with 'Snap Focus' classes

A new education portal includes six classes for a free Snapchat Ads Manager certification to help professionals hone their campaigns on the app.

By Robert Williams • June 16, 2020

Stihl Timbersports drives YouTube views among sports-hungry fans

The push behind a year-old extreme lumberjack competition series spurred 1.9 million social media impressions and 95,000 clicks on YouTube.

By Robert Williams • June 15, 2020

Stella Artois taps Andy Cohen for social audio series

"Daydreaming in The Life Artois" appears on the AB InBev brand's YouTube channel every Friday through July 10.

By Robert Williams • June 15, 2020

Facebook's purchase of Giphy faces antitrust review

The social media giant will cooperate with the U.K.'s Competition and Markets Authority, and developer access to Giphy won't change in the meantime.

By Robert Williams • June 15, 2020

Bounty targets gamers with Twitch influencer campaign

A spot by the Procter & Gamble brand dramatizes gamers' anguish when they knock over drinks on computer equipment during intense gaming sessions.

By Robert Williams • June 12, 2020

Bonnaroo producer to livestream TikTok concert benefiting minority-owned businesses

Superfly's "Small Business Live" event featuring T-Pain, Brandi Carlile and others comes as many companies face financial hardship during the pandemic.

By Robert Williams • June 12, 2020

2020's tumultuous first half spurs new brand safety opportunities, challenges: GroupM

A new guide is designed to help advertisers manage the complexities of brand safety amid the pandemic, tech and privacy developments.

By Dianna Christie • June 12, 2020

Snapchat debuts AI-powered lenses, mini apps, real-time features

Nike, Mattel and Major League Baseball are among the brands using Snapchat's platforms for a broad range of new services.

By Robert Williams • June 12, 2020

Volkswagen overhauls marketing after backlash from racist ad

The carmaker owned up — though no one was fired — but will likely continue to face criticism as consumers grow increasingly fed up with these kinds of failures.

By Dianna Christie • June 12, 2020

Joann promotes face mask donations on Facebook, Instagram

The campaign includes targeted local advertising that urges people to make protective face masks for all Americans during the coronavirus pandemic.

By Robert Williams • June 11, 2020

P&G's Native spotlights armpits in new digital campaign

The natural deodorant effort includes a series of video spots on YouTube, Facebook and Instagram as people huddle at home during the pandemic.

By Robert Williams • June 11, 2020

Mobile ad engagement rises 15% during pandemic, study says

Receptivity to ads jumped before falling to more normal levels as the U.S. economy begins to reopen.

By Robert Williams • June 9, 2020

TikTok seeks greater content variety, with eye on live video, DIY tutorials

The social video app is looking to expand beyond music and dance videos as it plans its first NewFronts pitch to marketers later this month.

By Robert Williams • June 9, 2020

Digiday: Marketers pay higher ad rates for social video as demand returns

Publishers are reporting higher CPMs for video ad placements on Facebook, Snapchat and YouTube in an early sign of pandemic recovery.

By Robert Williams • June 9, 2020

Dunkin' flexes advertising muscle in 1st national recruitment campaign

The chain is promoting 25,000 job openings through TV spots, digital assets, social, radio, OOH and in-store signage as the economy is hit with pandemic-related unemployment.

By Dianna Christie • June 9, 2020

TikTok viewership rivals YouTube's among kids, study finds

Children ages 4 to 15 spend an average of 80 minutes a day on the social video app, up 200% since last year.

By Robert Williams • June 8, 2020

Ben & Jerry's calls to dismantle white supremacy

The ice cream maker has supported the Black Lives Matter cause since 2016, and its latest message of support includes a strategic action plan.

By Dianna Christie • June 5, 2020

Facebook researchers detail progress in contextual chatbots for shopping

Exploring conversational shopping for furniture and fashion suggests Facebook still sees potential for the tech to support commerce, a key focus area as it looks to diversify revenue beyond advertising.

By Robert Williams • June 5, 2020