Apple iOS 14 introduces App Clips for easy access to specific tasks

This week's iOS 14 preview showed how retailers, restaurants and other brands will be able to customize App Clip codes for iPhone users to scan and expedite transactions.

By Robert Williams • June 23, 2020

Hulu unveils direct response ad format for second-screen experiences

GatewayGo lets advertisers including SmileDirectClub, The RealReal and Sweetgreen use QR codes and push notifications to let viewers access offers they see on TV.

By Robert Williams • June 23, 2020

Explore the Trendline➔

Multichannel Optimization

There’s greater urgency around the need to optimize multichannel marketing efforts and unite channels including retail media, social media and others.

By Marketing Dive staff

Quibi's quick demise: A look inside the mobile-only streamer's fumbled launch

Big name executives. Big stars. Big advertising commitments. Big hype. Brightcove principal analyst Jim O'Neill asks, "What happened?"

By Jim O'Neill • June 23, 2020

Harry's, HelloFresh pilot interactive Spotify ads that help podcast listeners redeem offers

The visual format reminds users of offers they previously heard in screen-free moments, and arrives as the platform builds out a formidable stable of content.

By Peter Adams • June 22, 2020

Marketers invested in digital tools were quicker to pivot when pandemic hit, study says

Looking ahead, two-thirds of marketers anticipate a move away from agency to in-house content creation and management.

By Dianna Christie • June 22, 2020

Marketers spend 42% of app install ad budgets on video, study finds

More than half of app marketers plan to boost their user acquisition campaigns this year.

By Robert Williams • June 22, 2020

Google unveils shoppable video ads for YouTube

In tests, Aerie generated sales conversions that were nine times better than its traditional media mix and saw return on ad spend 25% higher than a year prior.

By Robert Williams • June 22, 2020

Etsy unveils AR shopping tool for wall art

The features are particularly useful while the pandemic keeps people inside and consumer attention remains focused on the home.

By Tatiana Walk-Morris • June 18, 2020

Chipotle chatbot brings ordering to Facebook Messenger

Pepper, a "concierge bot," will guide customers through several steps on the chat app to place an order for pickup or delivery.

By Robert Williams • June 18, 2020

SiriusXM buys podcast tech startup Simplecast

In a sign of growing competition in the space, Kim Kardashian West reportedly made a podcasting deal with SiriusXM competitor Spotify.

By Robert Williams • June 18, 2020

Kimberly-Clark taps Zena Arnold to head marketing, digital push

Arnold previously was global head of growth for the Chrome OS business at Google, and worked at Kellogg and Procter & Gamble.

By Robert Williams • June 17, 2020

Google bans far-right site ZeroHedge from ad platform for policy violations

In a related move, The Federalist was given three days to remove violations of Google's policies, which it did.

By Robert Williams • June 17, 2020

Spotify unveils self-service video ads

Advertisers can format video ads to appear horizontally or vertically, optimizing them for viewing on iOS and Android devices.

By Robert Williams • June 17, 2020

EU opens antitrust probes of App Store, Apple Pay

The investigation follows Spotify complaints that the iPhone maker's control of the App Store gives it an unfair advantage against rivals.

By Robert Williams • June 17, 2020

How brands can use hyperlocal marketing to bounce back and drive revenue

Marketers must balance a "monitor and adapt" strategy with consumers' desire for normalcy as they return to business, Chatmeter CEO Collin Holmes writes.

By Collin Holmes • June 17, 2020

WhatsApp adds mobile payments in Brazil

Shoppers in the country can now use the Facebook-owned app to browse merchants' product catalogs and make direct payments.

By Robert Williams • June 16, 2020

Snapchat aims to educate marketers with 'Snap Focus' classes

A new education portal includes six classes for a free Snapchat Ads Manager certification to help professionals hone their campaigns on the app.

By Robert Williams • June 16, 2020

Room & Board lifts conversion rate 80% with AI personalization

The home furnishings retailer revamped its site to adapt in near real time, identify known visitors and deliver content based on their browsing behaviors.

By Dianna Christie • June 16, 2020

The Macallan's e-commerce boutique fulfills orders from local retailers

Using Thirstie's API addresses the growing demand for online alcohol sales and same-day delivery that has become apparent during the pandemic.

By Dianna Christie • June 16, 2020

Walmart teams with Shopify to grow its marketplace

By bringing in new sellers, the retail giant seems to be taking a page from Amazon's playbook, but it's unclear how much its assortment will change.

By Daphne Howland • June 15, 2020

Report: Google Pay to add more shopping features

A redesigned platform will feature branded buttons from merchants, letting customers place orders or pay for services inside the payment app.

By Robert Williams • June 15, 2020

Facebook's purchase of Giphy faces antitrust review

The social media giant will cooperate with the U.K.'s Competition and Markets Authority, and developer access to Giphy won't change in the meantime.

By Robert Williams • June 15, 2020

3 months in, how COVID-19 has permanently changed marketing

CMOs are already applying some hard lessons learned in the pandemic's early days to other crises, such as the current protest movement — but some of their confidence might be misplaced.

By Peter Adams • June 15, 2020

2020's tumultuous first half spurs new brand safety opportunities, challenges: GroupM

A new guide is designed to help advertisers manage the complexities of brand safety amid the pandemic, tech and privacy developments.

By Dianna Christie • June 12, 2020

Klarna debuts 'Vibe' no-fee loyalty program

Members will earn points wherever they make purchases through the company's app, or at physical stores where they use Klarna.

By Tatiana Walk-Morris • June 12, 2020